Client Readme File

Client Readme
[iHEAT for Windows 3.2]

Contents
1. System Requirements
2.  Running the Windows Client
3.  Running the Netscape Plug-in
4.  Running the ActiveX Control
5. Running the Java Client
6.  Running the Linux Client
7.  Running the Mac OS X Client
8. Running the Browser Plug-in for Mac OS X
9.  Running the Windows CE Client
10. Running the Pocket PC Client
11. General Notes

1. SYSTEM REQUIREMENTS

The Windows Client supports Windows 98/XP, Windows 2000, Windows Server 2003, and Windows NT 4.0.

The Netscape Plug-in for Windows supports Windows 98/XP, Windows 2000, Windows Server 2003, and Windows NT 4.0 with Netscape Navigator 7.2 and Mozilla Firefox 1.5 or later.

The Netscape Plug-in for Linux supports but is not limited to the following distributions: Red Hat Linux 7.3, 8, and 9; Red Hat Enterprise Linux WS 3; Mandrake 10; Xandros 2; and Turbolinux 10 with Netscape Navigator 7.2 and Mozilla Firefox 1.5 or later.

The Microsoft ActiveX Control supports Windows 98/XP, Windows 2000, Windows Server 2003, and Windows NT 4.0 with Internet Explorer 6.0.

The Java Client supports the following platforms:
• Windows 98/XP, Windows 2000, Windows Server 2003, Windows NT 4.0 with Internet Explorer 6.0, Netscape Navigator 7.2, and Mozilla Firefox 1.5 or later.
• Red Hat Linux 7.3, 8, and 9; Red Hat Enterprise Linux WS 3; Mandrakelinux 10; Xandros Desktop 2; and Turbolinux Desktop 10 with Netscape Navigator 7.2 and Mozilla Firefox 1.5 or later.

The Linux Client supports but is not limited to the following Linux distributions: Red Hat Linux 7.3, 8, and 9; Red Hat Enterprise Linux WS 3; Mandrakelinux 10; Xandros Desktop 2; and Turbolinux Desktop 10.

The Mac OS X Client supports Mac OS 10.3 and 10.4.

The Browser Plug-in for Mac OS X is available to Mac OS 10.3 and 10.4 users running Apple Safari or Mozilla Firefox 1.5 or later.

The Windows CE Client supports Windows CE 4.2 or later on Mitsubishi's TX120 device and Mintwave's ACC-Lite and ACC-mini devices. SEH (the C++ Structured Exception Handling component) and RTTI (the Run-Time Type Information component) are
required to run iHEAT on a Windows CE device. To determine if these components exist on the device, open ceconfig.h found in the Windows folder.

On a Windows CE 4 device, if the following lines:
#define COREDLL_CRT_RTTI 1
#define COREDLL_CRT_CPP_SEH 1
are included in this file, RTTI and SEH are supported.

On a Windows CE 5 device, if the following line:
#define COREDLL_CRT_CPP_EH_AND_RTTI 1
is included in this file, RTTI and SEH are supported.

The Pocket PC Client supports Pocket PC 2003 and Windows Mobile 5.

Clients must have TCP/IP as a network protocol.

2. RUNNING THE WINDOWS CLIENT

2.1 Installing the Window Client
1.   Start Netscape Navigator or Internet Explorer.
2.   In the Location box, type http:// followed by the server name and iHEAT logon page. For example, http://server/logon.html.
3.   Select the Windows Client link from the list of iHEAT clients.
4.   Follow the on-screen instructions which will prompt you to download the Windows client executable.

With the Windows Client, you can log on to a iHEAT Server from the Start menu or from a Windows shortcut.

2.2   Running the Windows Client from the Start Menu
1. Click the Start button on the Windows taskbar.
2. Click Programs | FrontRange Solutions USA iHEAT| iHEAT Client.
3. Type your server address in the Connection dialog and click Connect. You can create a shortcut to the specified server by selecting the check box on the Connection dialog. Once the shortcut is set up, you will bypass the Connection dialog when connecting to the specified server.
4. When the Logon dialog appears, type the following information:
    • Your network user name in the User name box.
    • Your network password in the Password box.

2.3   Running the Windows Client from a Shortcut
A shortcut named iHEAT Client is created during installation of the Windows Client. This shortcut launches the Program Window.
1. Double-click the iHEAT Client icon.
2. Type your server address in the Connection dialog and click Connect. If you would like to create a shortcut to the specified server, select the check box. Once the shortcut is set up, you will bypass the Connection dialog when connecting to the specified server.
3. When the Logon dialog appears, type the following information:
    • Your network user name in the User name box.
    • Your network password in the Password box.

2.4 Creating iHEAT Shortcuts
Additional shortcuts can be created for launching specific applications, among other options.
1. Right-click on the desktop.
2. Click New | Shortcut.
3. In the Create Shortcut dialog box, browse to the iHEAT Client Executable, e.g., \Program Files\FrontRange Solutions\iHEAT Client\iHEATClient.exe.
4. Type a name for the shortcut and click Finish.

2.5 Using Command-line Arguments
For users running the Windows Client, command-line arguments can be used to make the logon process easier. Command-line arguments allow users to directly launch an application, among other options, as described below.

1. Right-click on the iHEAT shortcut and click Properties.
2. In the Shortcut tab, place your cursor in the Target edit box and append any of the following command-line arguments after the quote ("):

-h	The iHEAT Server address or host name.
-u	The client's network user name.
-p	The client's network password.
-a	The display name of the application to be launched. The application's display name must be identical to the application name in the Program Window.
-r	Startup parameters for the application.
-c or -nc	-c enables compression. -nc disables compression. (Compression is enabled by default.)
-ac	Determines how printers are initialized at startup. When -ac is followed by all, all client printers are automatically configured. When -ac is followed by none, client printers are not automatically configured. When -ac is followed by default only the default printer is configured automatically. This is the default setting.
-hp	Modifies the host port setting for the Application Publishing Service.

Example:...\iHEATClient.exe" -h server -u username -p password -c -ac all -hp 443

• Startup parameters passed on by the -r argument are specific to each application. Please refer to the application's documentation for information about launch parameters.

• Command-line arguments are optional and case-insensitive. Arguments can be appended in any order, with the exception of -r. If -r is used, it must be the last argument on the command-line and it must be used with the -a argument.

• In order to accommodate spaces in user names, passwords, or application display names, quotation marks must be included when using command-line arguments. For example, user name Jim C would be specified as -u "Jim C".

• Uninstall the Windows Client through Add/Remove Programs.

3. RUNNING THE NETSCAPE PLUG-IN

3.1 Running the Netscape Plug-in for Windows
The Netscape Plug-in for Windows is available to Windows users running Netscape Navigator.

To run the Netscape Plug-in for Windows
1.   Start Netscape Navigator.
2.   In the Location box, type http:// followed by the server name and iHEAT logon page. For example, http://server/logon.html.
3.   Select the Netscape Plug-in link from the list of Windows clients. If you have the choice of running the Plug-in in loose or embedded windows mode, select embedded windows if you would like to run the Program Window inside the browser. Select loose windows if you would like to run the Program Window outside the browser.
4.   When the Logon dialog appears, type the following information:
     • Your network user name in the User name box.
     • Your network password in the Password box.

3.2 Running the Netscape Plug-in for Linux
The Netscape Plug-in for Linux is available for users of Red Hat Linux running Netscape Navigator.

To install the Netscape Plug-in for Linux
1.   Start Netscape Navigator.
2.   In the Location box, type http:// followed by the server name and the iHEAT logon file. For example, http://server/logon.html.
3.   Select the appropriate Netscape Plug-in link from the list of Linux clients. This Web page will either prompt you to download the Netscape Plug-in or will launch the Logon dialog automatically.
4.   Install the Plug-in from your home directory with the following command:
     tar zxf ggw-plugin.tgz

To run the Netscape Plug-in for Linux
1.   Start Netscape Navigator.
2.   In the Location box, type http:// followed by the server name and the
iHEAT logon file. For example, http://server/logon.html.
3.   Select the appropriate Netscape Plug-in link from the list of Linux clients.
4.   When the Logon dialog appears, type the following information:
     • Your network user name in the User name box.
     • Your network password in the Password box.

To remove the Netscape Plug-in for Linux
1. Launch the Linux console.
2. Remove the Plug-in by typing:
rm -rf ~/.mozilla/plugins/libnpg.so ~/.mozilla/plugins/libpbr.so > ~/.mozilla/ggw
3. If you plan to reinstall the Netscape Plug-in, we recommend clearing the Netscape browser cache.

4. RUNNING THE MICROSOFT ACTIVEX CONTROL

The Active X Control is available to Windows users running Internet Explorer.

To run the ActiveX Control
1.   Start Internet Explorer.
2.   In the Address box, type http:// followed by the server name and iHEAT logon page. For example, http://server/logon.html.
3.   Click the appropriate ActiveX Control link. If you have the choice of running the ActiveX Control in loose or embedded mode, select embedded if you would like to run the Program Window inside the browser. Select loose if you would like to run the Program Window outside the browser.
4.   Trust the digitally signed ActiveX control.
5.   When the Logon dialog appears, type the following information:
    • Your network user name in the User name box.
    • Your network password in the Password box.

To uninstall the ActiveX Control
1. Close Internet Explorer.
2. Locate and delete IEGCtrl Class in Winnt or Windows\Downloaded Program files.

If you have difficulty reinstalling and running the ActiveX Control, clear the browser cache. To do this, open Internet Explorer and click Tools | Internet Options. Click the General tab and under Temporary Internet Files, click Delete Files. If you are still having difficulty, consult an administrator to check for conflict directories.

5. RUNNING THE JAVA CLIENT

The Java Client is available to Window and Linux users. Launch iHEAT by browsing to an HTML page containing the iHEAT logon applet.

To run the Java Client
1. Start Netscape Navigator or Internet Explorer.
2. In the Location box, type http:// followed by the server name and the logon file containing the Java applet. For example, http://server/logon.html.
3. Select either the signed or unsigned Java Client from the list of iHEAT clients.
4. When the Logon dialog appears, type the following information:
• Your network user name in the User name box.
• Your network password in the Password box.

If you wish to take advantage of the client integration features of iHEAT, and you are not concerned with the Java applet having access to your file system and clipboard, select the signed Java Client. Otherwise, select the unsigned Java Client. This will prevent the applet from accessing your machine's file system, making the clipboard, client printing, and client file access features unavailable.

6. RUNNING THE LINUX CLIENT

The Linux Client is a lightweight native X Window System application that delivers excellent performance to Linux desktops.

6.1 To install the Linux Client
1.   Launch your Web browser.
2.   In the Location box, type http:// followed by the server name and iHEAT logon file. For example, http://server/logon.html.
3.   Click the Linux Client link.
4.   Save the iHEAT package.
5.   Launch the Linux Console and become root (Super User).
6.   Install the package using: rpm –Uvh. (For example, rpm –Uvh iHEAT.rpm)

6.2   To run the Linux Client
1.   Type iHEAT.
2.   Type your server address in the Connection dialog.
3.   When the Logon dialog appears, type the following information:
     • Your network user name in the User name box.
     • Your network password in the Password box.

6.3 Command-Line Arguments
The Linux Client supports the following command-line arguments:

-h	The iHEAT Server address or host name.
-u	The client's network user name.
-p	The client's network password. Please note that if you specify a password on the command-line, the password may be visible to other users running process reporting tools such as ps. To protect the user's password, use -p - to request the password at startup.
-a	The display name of the application to be launched. (The application's display name must be identical to the application name in the Program Window.)
-r	Startup parameters for the application.
-c or -nc	-c enables compression. -nc disables compression. (Compression is enabled by default.)
–f	The Linux Client runs in a loose window mode by default. This is the default setting. To enable the restricted frame option, i.e., to have all of the session's windows embedded within a frame on the client computer, append -f to the command line.
-hp	Modifies the host port setting for the Application Publishing Service.
-ac	Determines how printers are initialized at startup. When -ac is followed by all, all client printers are automatically configured. When -ac is followed by none, client printers are not automatically configured. When -ac is followed by default only the default printer is configured automatically. This is the default setting.

Example: iHEAT -h server1 -p - password -ac all -hp 443

• Startup parameters passed on by the -r argument are specific to each application. Please refer to the application's documentation for information about launch parameters.

• In order to accommodate spaces in user names, passwords, application display names, or application arguments, quotation marks must be included when using command-line arguments. For example, the argument -a "Acrobat Reader" would launch Adobe’s Acrobat Reader. Likewise, user name Jim C would be specified as -u "Jim C"

• The Linux Client can be uninstalled by typing rpm -e iHEAT.

7. RUNNING THE MAC OS X CLIENT

The Mac OS X Client is a lightweight application that provides seamless integration with the native Mac OS X environment.

7.1 To install the Mac OS X Client
1.   Launch your Web browser.
2.   In the location box, type http:// followed by the server name and the iHEAT logon file. For example, http://server/logon.html.
3.   Click the Mac OS X Client link from the list of clients.
4.   Follow the instructions to download and install iHEAT.dmg.

7.2 To run the Mac OS X Client
1.   From the menu bar, click Go | Applications.
2.    Double-click iHEATClient to launch iHEAT.
3.   Type the server address in the Connection dialog.
4.    When the Logon dialog appears, enter the following information:
     • Your network user name in the User name box.
     • Your network password in the Password box.

7.3   Command-Line Arguments
The Mac OS X Client supports the following command-line arguments:

-h	The IP address of the iHEAT Server.
-u	The client's network user name.
-p	The client's network password. Please note that if you specify a password on the command-line, the password may be visible to other users running process reporting tools such as ps. To protect the user's password, use -p - to request the password at startup.
-a	The display name of the application to be launched. (The application's display name must be identical to the application name in the Program Window.)
-r	Startup parameters for the application.
-c or -nc	-c enables compression. -nc disables compression. (Compression is enabled by default.)
-f	The Mac OS X Client runs in a loose window mode by default. To enable the restricted frame option, i.e., to have all of the session's windows embedded within a frame on the client computer, append -f to the command line.
-hp	Modifies the host port setting for the Application Publishing Service.
-ac	Determines how printers are initialized at startup. When -ac is followed by all, all client printers are automatically configured. When -ac is followed by none, client printers are not automatically configured. When -ac is followed by default only the default printer is configured automatically. This is the default setting.

To use command-line arguments with the Mac OS X Client
1. Open Terminal.
2. Change to the /Applications/iHEATClient.app/Contents/MacOS/ directory.
3. Type ./iHEATClient and append command-line arguments.

Example, ./iHEATClient –h 196.125.101.222 –ac all -nc –hp 443

7. RUNNING THE BROWSER PLUG-IN FOR MAC OS X

The Browser Plug-in for Mac OS X is available to Mac OS X users running Apple Safari or Mozilla Firefox.

To install the Browser Plug-in for Mac OS X
1. Start your web browser.
2. In the Location box, type http:// followed by the server name and the iHEAT logon file. For example, http://server/logon.html.
3. Select the appropriate Browser Plug-in link from the list of Mac OS X clients. This Web page will either prompt you to download the Plug-in or will launch the Logon dialog automatically.
4. Install the Plug-in by downloading and running iHEAT.dmg.

To run the Browser Plug-in for Mac OS X
1. Start your web browser.
2. In the Location box, type http:// followed by the server name and the iHEAT logon file. For example, http://server/logon.html.
3. Select the appropriate Browser Plug-in link from the list of Mac OS X clients.
4. When the Logon dialog appears, type the following information:
• Your network user name in the User name box.
• Your network password in the Password box.

Installing the native Mac OS X Client with the iHEAT package will also install the Browser Plug-in for Mac OS X. Users simply browse to the logon page containing the Browser Plug-in.

9. RUNNING THE WINDOWS CE CLIENT

The Windows CE Client is a lightweight application that provides seamless integration with the native CE device's environment. To run the Windows CE Client, devices must have TCP/IP as a network protocol.

9.1 Installing the Windows CE Client
Once the Windows CE Client has been installed, you can log on to a iHEAT Server from the Start menu, from a desktop shortcut, or directly from the iHEAT executable.

The Windows CE install program attempts to delete iHEAT.CAB at the end of installation. As such, we recommended setting the iHEAT.CAB file permission to read-only before installing it on the client device.

To install the Windows CE Client with .CAB file support
1. Start Internet Explorer.
2. In the Address box, type http:// followed by the server name and iHEAT logon page. For example, http://server/logon.html
3. Click Windows CE Client.
4. Determine which processor your Windows CE device is using and download the appropriate .CAB file ( ARMV4, ARMV4I or X86).
5. Double-click the .CAB file.

The Windows CE Client can be installed manually by launching iHEAT.CAB from the corresponding CPU folder on the client device. For example, Clients\CE\X86\iHEAT.CAB

To install the Windows CE Client on devices without .CAB file support
1. Locate the following files from the appropriate CPU folder in Clients\CE\CPU\Programs (for example, Clients\CE\X86\Programs\*.*):
iHEATClient.exe
clipc.dll
cs.dll
dc.dll
filec.dll
pbru.dll
sc.dll
scres.dll
sndc.dll
printc.dll
upc.dll

2. Copy these files to a common directory on the client device. (For example, copy Clients\CE\X86\Programs\*.* to YourCEDevice\iHEAT\)

3. In the directory created in step 2, create a subdirectory named kbd. Copy any desired keyboard mapping file(s) from Clients\CE\kbd to this new directory. (For example, copy Clients\CE\X86\Programs\fr_FR.kbm to YourCEDevice\iHEAT\kbd\.)

9.2 Running the Windows CE Client from the Start Menu
Users running CE devices with taskbar support can run the Windows CE Client from the Start menu.

To run iHEAT from the Start menu
1. Click the Start button on the Windows taskbar.
2. Select Programs | FrontRange Solutions USA iHEAT | iHEAT Client.
3. Type your server address in the Connection dialog.
4. When the Logon dialog appears, type the following information:
• Your network user name in the User name box.
• Your network password in the Password box.

9.3 Running the Windows CE Client from a Shortcut
On Windows CE devices that support desktop shortcuts, a Windows shortcut named iHEAT Client is created during installation of the Windows CE Client. This shortcut launches the Program Window.

To run the Windows CE Client from a shortcut
1. Double-click the iHEAT Client shortcut.
2. Type your server address in the Connection dialog.
3. When the Logon dialog appears, type the following information:
• Your network user name in the User name box.
• Your network password in the Password box.

9.4 Running the Windows CE Client from the iHEAT Executable
Users with CE devices that do not support the shortcut or start menu launching options can run iHEAT directly from the iHEAT client executable.

To run the Windows CE Client
1. Run iHEATClient.exe on the client device.
2. Type the server address in the Connection dialog and click Connect.
3. When the Logon dialog appears, type the following information:
• Your network user name in the User name box.
• Your network password in the Password box.

9.5 Using Command-line Arguments
If a shortcut for iHEATClient.exe can be created on the CE device's desktop, command-line arguments can be used to expedite the logon process. For example, the command-line arguments -a allows users to directly launch an application. Command-line arguments can also be used to pass on application specific startup parameters and to enable compression.

To run iHEAT using command-line arguments
1. Right-click on the iHEAT shortcut and click Properties.
2. In the Shortcut tab, place your cursor in the Target edit box and append any of the following command-line arguments after the quote ("):

-h	The iHEAT Server address or host name.
-u	The client's network user name.
-p	The client's network password.
-a	The display name of the application to be launched. The application's display name must be identical to the application name in the Program Window.
-r	Startup parameters for the application.
-hp	Modifies the host port setting for the Application Publishing Service.
-c or -nc	-c enables compression. -nc disables compression. (Compression is enabled by default.)

Example: ...\iHEATClient.exe" -h server -u username -p password -c -hp 443

9.6 Running the iHEAT Client on a WBT Device
You can also launch iHEAT from a WBT (Windows Based Terminal) device that already has iHEAT installed on it.

To setup up a iHEAT connection
1. Select the Configure tab from the Terminal Connection Manager.
2. Click the Add button
3. Select iHEAT Client from the drop-down list
4. Click OK.
5. Type a connection name in the Connection Name box.
6. Optionally enter any command-line options for this connection in the Command-Line Option box.
7. Click Next.
8. If your connection name is valid, the following message is displayed: "A connection has been created with the name." Click Finish. The new connection will be displayed in the Terminal Connection Manager.

The connection name cannot be longer than 32 characters, cannot begin with a space, and cannot contain the following characters: / \ : * ? " < > | , . [ ] ( ) Also, the connection name cannot match the name of an existing iHEAT connection.

To edit the name or command-line options of a connection
1. In the Configure tab of the Terminal Connection Manager select the desired connection to modify.
2. Click Edit.
3. Optionally make changes to the name and command-line options for this connection.
4. Click OK.

To delete a connection
1. In the Configure tab of the Terminal Connection Manager select the desired connection to delete.
2. Click Delete.

To run a iHEAT connection
1. Click the Connections tab of the Terminal Connection Manager.
2. Select the desired connection to run.
3. Click the Connect button.
4. Type your server address in the Connection dialog.
5. When the Logon dialog appears, type the following information:
• Your network user name in the User name box.
• Your network password in the Password box.

10. RUNNING THE POCKET PC CLIENT

iHEAT’s Pocket PC Client is available for Pocket PC 2003 and Windows Mobile 5 for Pocket PC.

10.1 Installing the Pocket PC Client
Once the Pocket PC Client has been installed, users can log on to a iHEAT Server from the Start menu or directly from the iHEAT executable.

To install the Pocket PC Client on devices with .CAB file support
1. Open a Web browser.
2. In the Address box, type http:// followed by the server name and iHEAT logon page. For example, http://server/logon.html
3. Click the Pocket PC Client link.
4. Determine which version of Pocket PC is running on your device.
5. Download the appropriate .CAB file (Pocket PC 2003 or Windows Mobile 5 for Pocket PC).
6. Double-click the .CAB file.

You can manually install the Pocket PC Client by launching iHEAT.CAB from the corresponding Pocket PC version on the client device. For example, Clients\CE\PocketPC5\iHEAT.CAB

To install the Pocket PC Client on devices without .CAB file support
1. Locate the following files from the appropriate CPU folder in Clients\CE\CPU\Programs (for example, Clients\CE\PocketPC5\Programs\*.*):

iHEATClient.exe
clipc.dll
cs.dll
dc.dll
filec.dll
pbru.dll
sc.dll
scres.dll
sndc.dll

2. Copy these files to a common directory on the client device. (For example, copy Clients\CE\PocketPC5\Programs\*.* to YourCEDevice\iHEAT\.)

10.2 Running the Pocket PC Client from the Start Menu
Users can run the Pocket PC Client from the taskbar’s Start menu.

To run iHEAT from the Start menu
1. Click the Start button on the Windows taskbar.
2. Select iHEAT Client.
3. Type your server address in the Connection dialog.
4. Select the desired screen size in the Connection dialog and click Connect.
5. When the Logon dialog appears, type the following information:
• Your network user name in the User name box.
• Your network password in the Password box.

10. 3 Running the Pocket PC Client from the iHEAT Executable
Users with pocket devices can run iHEAT directly from the iHEAT client executable.

To run the Pocket PC Client
1. Run iHEATClient.exe on the client device.
2. Type the server address in the Connection dialog.
3. Select the desired screen size in the Connection dialog and click Connect.
4. When the Logon dialog appears, type the following information:
     • Your network user name in the User name box.
     • Your network password in the Password box.


10.4 Using the Pocket PC Client
The Pocket PC has several buttons and scrollbars based upon the screen size selected in the Connection dialog. If the screen size selected is larger than the actual screen of the Pocket PC device, horizontal and vertical scroll bars will appear on the right and bottom of the iHEAT window. You can manually move these scroll bars to view different portions of the iHEAT screen.

There are 5 pan buttons located at the bottom of the Pocket PC screen. These buttons allow you to quickly scroll to the four corners and center of the iHEAT screen. There are also 4 zoom buttons located at the bottom of the device's screen. These buttons allow you to zoom-in, zoom-out, fit to screen, and view 100%.

10.5 Uninstalling the Pocket PC Client
To uninstall the Pocket PC Client, delete the installation files from the directory on the client device to which you copied them. These files include:

iHEATClient.exe
clipc.dll
cs.dll
dc.dll
filec.dll
pbru.dll
sc.dll
scres.dll
sndc.dll

11. GENERAL NOTES

11.1 User name and Password
In the Logon dialog, type your network user name and password, or a user name and password that has been set up for you on the iHEAT Server. See your system administrator for more information.

11.2 Server Address
In the Connection dialog, type the host name of the iHEAT Server. If your client doesn't recognize Windows host names, you can type the IP Address of the iHEAT Server instead.

11.3 User Authentication
The iHEAT Server first tries to authenticate users on the local machine, followed by the local machine's domain, and lastly on trusted domains. You can override this default behavior and specify a specific domain by typing the domain name followed by a backslash and your network user name in the User name box of the Logon dialog. For example, NORTH\johnw.

11.4 Client File Access
iHEAT allows users to access files stored on the client computer and to save files locally. Client drives are designated with a Client prefix. For example, Client A (J:), Client C (K:). To open or save a file locally, select the desired local drive from the drop-down menu of the Open or Save As dialog box. See your system administrator for more information.

11.5 Client Clipboard
iHEAT allows client and server-based applications to exchange information using the clipboard. You can cut and copy information from applications running on your client machine and paste it into applications running on a iHEAT Server, and vice versa. See your system administrator for more information.

11.6 Client Printing
iHEAT provides access to client-side printers for users running all clients except the Pocket PC Client and the unsigned version of the Java Client. Depending on the server configuration, iHEAT will automatically detect your printer information once you have logged on to iHEAT. If the iHEAT Server is not set to automatically configure client printers or is unable to locate your printer driver, you can manually configure a printer driver using the Program Window's Client Printer Wizard. Access the Client Printer Wizard by clicking File | Printers | Configure Client Printer.

11.7 Session Reconnect
Session reconnect allows sessions to be maintained on a iHEAT Server without a client connection. If your connection to the server is lost, intentionally or unintentionally, your session and applications remain running on the iHEAT Server for the length of the time specified by the administrator. Through the Program Window, you can disconnect rather than exit from iHEAT, and you will be able to return to your session in the exact state you left it. To disconnect a session, click File | Disconnect. If the administrator has not enabled the session reconnect feature, the Disconnect option will not appear in the Program Window's File menu.